UNLIMITED CLOTHING

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Shipping Policy

‌Effective Date: September 23, 2026‌

Welcome to the official Shipping Policy of UNLIMITED CLOTHING LTD, the UK-based minimalist apparel brand operating the e-commerce website accessible at www.unlimitedclothingltd.com. At UNLIMITED CLOTHING LTD, we are committed to delivering our durable, trend-free minimalist essentials—from our curated Hat, Canvas Bag and Waist Bag collections to our premium natural fiber everyday apparel—to your doorstep safely, reliably, and transparently. This policy outlines full details on our shipping terms, delivery timelines, tracking procedures, shipping costs and related service rules, to help you enjoy a seamless, stress-free shopping experience when you browse our New Arrivals and Best Sellings ranges of quiet-style wardrobe staples.

1. Order Processing Timeline

All orders submitted and successfully paid for on our website will enter our dedicated processing workflow immediately after payment confirmation. We have no unnecessary overproduction backlogs that delay your order, and our warehouse team will process and inspect every item in your order within 1 to 2 business days. This processing period excludes weekends and official UK public holidays.

During processing, our quality team will double-check every individual piece in your order against our Fabric First quality standard, ensuring no defect, loose thread or improper finish slips through to delivery. We will also verify that all items match the exact sizes, colors and SKUs you selected at checkout, so you receive exactly the timeless minimalist pieces you ordered, no unexpected substitutions or mismatches included. Once your order passes final quality verification, we will hand it over to our vetted, trusted courier partners for dispatch, and send you a formal dispatch confirmation email instantly.

2. Delivery Regions and Service Types

We offer tracked, safe delivery services for customers across the United Kingdom, and extended shipping support for selected international regions. All shipping options we provide include full end-to-end tracking, in alignment with our brand commitment to reliable, no-surprise delivery:

  1. ‌UK Standard Tracked Delivery‌: This is our most popular domestic shipping service, covering all addresses in England, Scotland, Wales and Northern Ireland. After order dispatch, your parcel will arrive at your designated delivery address within 3 to 5 working days. This shipping option is available for all items in our catalog, from our chunky Cable Knit Beanie and Breathable Nylon Bucket Hat to our high-capacity festival waist packs and heavyweight organic cotton canvas totes.
  2. ‌UK Express Next Day Delivery‌: For customers who need their minimalist essentials quickly, we offer priority express delivery for eligible orders placed before 1PM UK time on a working day. Dispatched the same day, your order will be delivered to your address on the next subsequent working day.
  3. ‌International Tracked Delivery‌: For customers located in the European Union, the Republic of Ireland and other designated regions outside the UK, we provide fully tracked international shipping with estimated delivery windows ranging from 7 to 14 working days, depending on the destination country’s local customs clearance and courier network. All international customers are responsible for any applicable local import duties, value-added tax or customs clearance fees that may be charged by their destination country’s authorities, as these additional charges are determined locally and fall outside our operating control.

3. Shipping Cost Rules

In line with our Fair Price brand promise that cuts out unnecessary markup and hidden charges, our shipping cost structure is fully transparent and clearly displayed to you at checkout before you confirm payment, with no undisclosed handling fees added after you complete your purchase:

  • All UK domestic orders with a total cart value of £50 or above qualify for completely free standard tracked delivery, with zero shipping fees charged at all. This discount automatically applies at checkout, no special promo code required.
  • UK standard tracked delivery for orders under £50 carries a flat, low-rate shipping fee of £3.99, no matter how many items you add to your cart.
  • UK express next day delivery carries a fixed flat rate fee of £7.99 for all eligible orders, regardless of your order total.
  • International tracked delivery fees are calculated based on the weight of your order and your destination region, with the exact full cost clearly shown to you on the checkout page before you submit your payment.

4. Parcel Tracking and Delivery Updates

Once your order is dispatched, you will automatically receive a dispatch notification email at the contact email you provided during checkout. This email includes your unique parcel tracking number, as well as a direct link you can use to view real-time, up-to-date location and delivery status of your package at any time.

Our dedicated customer support team will also monitor the status of every dispatched parcel on our end. If we detect any unexpected delays or delivery exceptions that may impact your delivery timeline, we will notify you proactively via email to explain the situation and share the latest updated estimated delivery time. We make sure you never have to wonder where your order of minimalist essentials is, at any point in the delivery process.

5. Delivery Issues and Support

If your tracked parcel shows as successfully delivered but you have not received the package, please contact our support team within 3 working days of the marked delivery date, so we can coordinate with our courier partner to launch an immediate investigation. If the courier confirms the parcel was lost or damaged in transit, we will arrange a full free reshipment of all items in your original order, with no extra cost charged to you.

We recommend all customers provide a secure, precise delivery address at checkout, and arrange for a trusted person to receive your parcel at the delivery location during regular courier working hours, to avoid failed delivery attempts that may lead to the parcel being returned to our warehouse. If a parcel is returned to us due to an incorrect delivery address you provided, or repeated failed delivery attempts with no one available to receive the package, we can arrange a re-delivery for you, but you will be required to cover the cost of the second return shipping fee.

6. Contact Information

If you have any questions about this Shipping Policy, need updates on your dispatched parcel, or have any other delivery-related queries, you can reach our dedicated shipping support team via the following contact details:

  • Company Name: UNLIMITED CLOTHING LTD
  • Registered Address: 3 Green Lane, Derby, DE1 1RT, United Kingdom
  • Contact Email: [email protected]
  • Contact Phone Number: +44 1332 344100

We reserve the right to adjust the terms of this Shipping Policy occasionally to reflect courier service updates or operational optimization. Any updated revised version will be posted publicly on our official www.unlimitedclothingltd.com website, with the updated effective date clearly marked at the top of the policy page.