UNLIMITED CLOTHING

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Privacy Policy

‌Effective Date: September 23, 2026‌

Welcome to the privacy policy of UNLIMITED CLOTHING LTD, the operator of the e-commerce website accessible at www.unlimitedclothingltd.com. At UNLIMITED CLOTHING LTD, we are a United Kingdom-based minimalist clothing brand focused on crafting timeless, trend-free everyday essentials made with premium natural fabrics, free from excess details and unnecessary fast-fashion waste. This Privacy Policy is designed to clearly outline how we collect, use, store, disclose, and protect your personal information when you interact with our website, browse our collections of minimalist apparel, hats, canvas bags, waist packs, and other products, and engage with our services as a valued customer. We are fully committed to upholding the highest standards of data protection, in full compliance with all applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognize that your personal privacy is of utmost importance, and we have structured all of our data handling practices to respect your rights and keep your personal information secure as you shop for our durable, quiet-style essentials that stay in your daily rotation for seasons.

1. Information We Collect From You

We only collect personal information that is directly relevant to providing you with a smooth, secure, and satisfying shopping experience on our website. The categories of information we may gather include:

1.1 Information You Provide Voluntarily

When you create an account on our site, place an order, sign up for our newsletter, submit a customer review, contact our support team, or participate in any interactive features on www.unlimitedclothingltd.com, you may choose to share the following information with us:

  • Full name, billing address, residential address, and delivery address: We require this information to process your purchases, arrange our fast, tracked safe delivery services, and ensure your order of minimalist basics arrives safely and on time at your doorstep, no matter where you are located.
  • Contact details: Including your valid email address, and phone number if you opt to share it with us. We use your email to send you order confirmations, shipping updates, respond to your queries, and share optional new arrivals and best-selling product notifications if you have subscribed to our marketing communications. Your phone number is used only to resolve urgent delivery issues or address unexpected problems with your order that cannot be resolved via email.
  • Payment information: When you complete a checkout, we collect necessary billing details associated with your selected payment method. We do not store full credit card or debit card details on our own servers: all sensitive payment processing is handled by our certified, PCI DSS-compliant third-party payment partners to eliminate unnecessary security risks for you.
  • User-generated content: Any reviews, feedback, photos, or comments you submit to our Customers Feedback section, or share when interacting with our brand. We greatly value the honest testimonials from customers like Jacks, Lucks, and Simons who have shared their experiences wearing our daily minimalist pieces, and we may display your public feedback on our website only with your explicit prior consent.
  • Account credentials: Your chosen username, password, and any preference settings you save in your customer account, including saved favorite products, preferred sizing, and notification preferences.

1.2 Information We Collect Automatically

As you navigate our website, we automatically collect certain non-identifiable and limited technical information through cookies, server logs, and similar tracking technologies, to help us optimize our site performance and tailor your browsing experience:

  • Device information: Details about the device you use to access our site, including your device model, operating system version, unique device identifiers, browser type, and language settings.
  • Usage data: Information about your browsing behavior on www.unlimitedclothingltd.com, such as the pages you visit, the products you view in our New Arrivals or Best Sellings sections, the time spent on each page, click paths, and search queries you enter on our site. This data helps us understand which of our minimalist essentials are most interesting to our customers, so we can refine our product range and adjust our site layout to make it easier for you to find the pieces you are looking for.
  • Connection data: Your Internet Protocol (IP) address, approximate geolocation derived from your IP address, and internet service provider details. We use this information to detect fraud, troubleshoot technical issues with our website, and deliver geographically relevant pricing and shipping information to customers based in the UK and other regions we serve.
  • Cookie data: We use first-party cookies to remember your cart contents as you browse our Hat, Canvas Bag, and Waist Bag collections, save your login session, and remember your preference for selected currency display. You can adjust your browser settings to refuse cookies at any time, though this may limit some full functionality of our website, such as maintaining the contents of your shopping cart across different browsing sessions.

2. How We Use Your Personal Information

Every piece of personal information we collect is used only for lawful, transparent purposes directly related to operating our e-commerce platform and delivering the high-quality brand experience you expect from UNLIMITED CLOTHING LTD. We use your data for the following reasons:

  1. ‌Order Fulfillment and Transaction Management‌: We use your name, delivery address, and contact information to process your purchase, arrange our tracked, safe delivery, send you real-time shipping status updates, and resolve any issues that may arise with your order of our minimalist structured baseball caps, water-resistant wide brim sun hats, eco-friendly recycled polyester waist packs, heavyweight organic cotton canvas totes, or any other product from our collections. This is a core contractual requirement to fulfill the sales agreement we enter into with you when you place an order on our site.
  2. ‌Site Functionality and Customer Account Support‌: Your account information is used to maintain your registered profile, save your order history, store your saved delivery addresses for faster future checkout, and let you easily track the status of past purchases on your account dashboard.
  3. ‌Customer Service and Support‌: When you reach out to us with a question about our fabric composition, sizing guides, return policy, or a recent purchase, we use your contact details and order information to respond to your query promptly, resolve any concerns you may have, and provide you with personalized assistance aligned with our commitment to fair, transparent service.
  4. ‌Website Optimization and User Experience Improvement‌: Aggregated, anonymized usage data helps us identify broken links, fix technical glitches on our product pages, optimize page load speeds, and understand how customers interact with our site, so we can make www.unlimitedclothingltd.com faster, more intuitive, and better suited to showcase our full range of timeless minimalist essentials.
  5. ‌Fraud Prevention and Security Protection‌: We process your IP address, payment information, and order history to detect unauthorized transactions, prevent fraudulent purchases, and protect both our customers and our brand from financial harm. This processing is based on our legitimate interest in maintaining the security of our e-commerce platform and preventing malicious activity that could compromise the safety of our customers’ personal data.
  6. ‌Optional Marketing Communications‌: If you have explicitly opted in to receive our marketing emails, we will send you updates about new arrivals, exclusive limited-time offers, restock alerts for popular best-selling items like our breathable nylon bucket hats, cable knit beanies, and classic cotton twill baseball caps, and announcements about brand events. You can opt out of these marketing communications at any time, using the unsubscribe link included in every marketing email we send, or by contacting our support team directly at the contact details listed later in this policy. We will never send you unsolicited marketing messages that you have not agreed to receive, and we will stop all marketing communications immediately if you choose to unsubscribe.
  7. ‌Legal Compliance‌: We may process your personal information when we are required to do so by law, for example to comply with a valid court order, regulatory request from UK authorities, or to cooperate with official legal investigations in full adherence to our statutory obligations.

We will never use your personal information for any purposes that are incompatible with the purposes we have outlined in this Privacy Policy, without providing you with clear advance notice and, where required by applicable law, obtaining your explicit consent for the new processing activities.

3. Sharing Your Personal Information

UNLIMITED CLOTHING LTD never sells, rents, or trades your personal identifiable information to unaffiliated third parties for their own marketing purposes. We only share your necessary personal data with carefully selected third parties who are contractually bound to protect your information in full compliance with UK data protection laws, and only for the limited purposes outlined below:

  • ‌Fulfillment and Shipping Partners‌: We share your full name, delivery address, and contact phone number with our vetted courier and logistics partners to arrange our fast, tracked shipping services, ensuring that your order is delivered safely and on time to your doorstep, as promised in our Safe Delivery service commitment. All of our shipping partners are required to use your data exclusively to complete the delivery of your order, and are forbidden from processing your personal information for any other unrelated purposes.
  • ‌Payment Processing Providers‌: We share relevant transaction details with our PCI-compliant payment service providers to process your payments securely, verify the validity of your payment method, and prevent fraudulent payment attempts. These providers never receive permission to store or use your personal data for their own marketing or operational activities outside the scope of payment processing for our platform.
  • ‌IT and Service Support Vendors‌: We work with trusted third-party vendors who provide website hosting, cybersecurity services, email delivery infrastructure, data analytics tools, and cloud storage solutions to operate our www.unlimitedclothingltd.com website. All of these vendors are bound by strict data processing agreements that require them to implement industry-standard security measures to protect your personal information, and limit their access to your data to only what is strictly necessary to perform the specific services they provide to our brand.
  • ‌Legal and Regulatory Authorities‌: We may disclose your personal information if we are legally required to do so, to comply with a binding court order, government regulatory request, legal proceeding, or to exercise, defend, or protect our legal rights, the safety of our customers, or the public interest as required by applicable UK law.
  • ‌Corporate Transaction Context‌: In the event that UNLIMITED CLOTHING LTD enters a merger, acquisition, asset sale, or full or partial transfer of our business operations, your personal information may be transferred to the acquiring entity as part of the business assets. We will provide you with advance notice of any such change of ownership or control, and explain how your personal information will be governed by the updated, compliant privacy policy of the new operating entity before any transfer of your data takes place.

4. Data Retention Period

We do not keep your personal identifiable information for longer than is strictly necessary to fulfill the exact purposes for which the information was originally collected. Our standard data retention timelines are as follows:

  • For order-related personal information (including your name, delivery address, contact details, and payment transaction records): We retain this data for 7 years following the completion of your order, to comply with UK tax law requirements, resolve any potential post-delivery warranty, return, or refund issues, and respond to any customer support queries related to your past purchase. After this 7-year period, we securely anonymize or permanently delete all of this transaction-related personal information from our active systems.
  • For registered customer account data: We will retain all of your account profile information for as long as you maintain an active, registered account with us. If you choose to permanently delete your customer account on our website, we will remove all of your personal profile data within 14 business days, except for the limited transaction records we are required to retain for legal and accounting compliance purposes as outlined above.
  • For marketing opt-in records: We will keep a minimal record of your email address and your marketing preference status for as long as you choose to receive our marketing communications, and for 3 years after you opt out, to maintain clear records of your consent status and ensure we do not accidentally send you unwanted marketing messages after you have unsubscribed.
  • For anonymized usage and analytics data: This aggregated, fully de-identified data that cannot be linked back to any individual identifiable user may be retained indefinitely, as it no longer qualifies as personal information under applicable data protection regulations.

5. Your Data Protection Rights

Under the UK GDPR and other applicable UK data protection laws, you hold a comprehensive set of enforceable rights over your personal information that we collect and process. At UNLIMITED CLOTHING LTD, we make every reasonable effort to ensure you can exercise these rights easily, without unnecessary barriers or unreasonable fees:

  • ‌Right of Access‌: You have the full right to request a copy of all personal information we currently hold about you, free of charge. We will provide you with a clear, readable copy of your stored personal data within one calendar month of receiving your verified access request.
  • ‌Right to Rectification‌: If you notice that any of the personal information we hold about you (such as your saved delivery address, email address, or phone number) is inaccurate or out of date, you can request that we correct and update that information immediately. You can also edit most of your personal profile details directly at any time from your account settings page on our website.
  • ‌Right to Erasure (Right to be Forgotten)‌: You have the right to request that we permanently delete all of your personal identifiable information we hold, provided there is no overriding legal reason that requires us to retain that data, such as ongoing active order processing, unresolved legal dispute, or statutory accounting retention obligations that apply to us.
  • ‌Right to Restriction of Processing‌: You can request that we temporarily pause the processing of your personal information in specific circumstances, such as when you contest the accuracy of your data, when you object to our processing activities based on legitimate interest, or when our processing of your data is no longer lawful but you do not want us to fully delete your information.
  • ‌Right to Data Portability‌: You have the right to request that we provide all of the personal data you have directly provided to us, in a structured, machine-readable, commonly used format that you can easily transfer to another service provider of your choosing.
  • ‌Right to Object‌: You can at any time object to our processing of your personal information that is based on our legitimate business interests, including for direct marketing purposes. If you object to direct marketing, we will immediately stop all marketing-related processing of your personal data as soon as we receive your request.
  • ‌Right to Withdraw Consent‌: At any point where you have previously given us explicit consent to process your personal information for a specific purpose, you hold the full right to withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing activities we completed before your consent was withdrawn.

If you wish to exercise any of these rights, you can submit your request to us using the contact details provided in Section 7 of this policy. We will respond to all valid, verifiable requests within 30 days, and we will never charge you a fee for processing your data rights request unless your request is clearly repetitive, excessive, or manifestly unfounded. If we are unable to fulfill your request for any reason, we will explain the justification for our decision to you clearly, in writing, within the same 30-day response window. You also retain the full right to submit a formal complaint about our data handling practices to the UK Information Commissioner’s Office (ICO), the national data protection supervisory authority in the United Kingdom, at any time.

6. Data Security Measures

At UNLIMITED CLOTHING LTD, we take the security of your personal information with the utmost seriousness, and we have implemented robust, industry-standard technical and organizational security measures to protect your data from unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction. Our security protections include:

  • All data transmitted between your browser and our www.unlimitedclothingltd.com website is protected with full 256-bit TLS encryption, ensuring that no third party can intercept your personal data as it travels over public internet networks.
  • All of our internal servers that store personal identifiable customer data are hosted at ISO 27001 certified, physically secure data centers located within the United Kingdom, with 24/7 on-site security monitoring, restricted biometric access controls, and fire suppression systems in place.
  • Access to all customer personal data within our team is strictly limited to a very small number of authorized, trained staff members who require that access exclusively to fulfill their job duties related to order processing, customer support, or website maintenance. All of our staff complete regular data protection training on an annual basis, to ensure they understand their obligations to protect customer privacy at all times.
  • We conduct regular, periodic vulnerability scans and independent third-party security audits of our e-commerce platform, to identify and patch any potential security gaps proactively, before they can be exploited by malicious actors.
  • We maintain automated, encrypted off-site backups of our customer data on a daily schedule, to protect against accidental data loss caused by system failures or unexpected technical incidents.

While we go to every reasonable length to protect your personal information, no data transmission method over the internet or electronic storage system can ever be guaranteed to be 100% secure. If we ever detect a personal data breach that poses a high risk to your rights and freedoms as a data subject, we will notify you and the relevant UK ICO supervisory authority of the breach without undue delay, in full compliance with all requirements laid out in UK data protection law.

7. Contact Information

If you have any questions, comments, concerns, or requests related to this Privacy Policy, or how we handle your personal information as a customer of UNLIMITED CLOTHING LTD, you can reach out to our dedicated data protection team using the following contact details:

  • Company Name: UNLIMITED CLOTHING LTD
  • Registered Address: 3 Green Lane, Derby, DE1 1RT, United Kingdom
  • Contact Email: [email protected]
  • Contact Phone Number: +44 1332 344100

8. Updates to This Privacy Policy

We may occasionally revise and update this Privacy Policy from time to time, to reflect changes to our operational practices, new legal and regulatory requirements, or updates to the features and functionality of our www.unlimitedclothingltd.com e-commerce website. When we make material changes to this policy, we will update the “Effective Date” listed at the top of this page, and post the revised policy publicly on our website. We will also send a prominent notification to all customers with registered accounts, to alert you to the upcoming changes before they come into effect. We encourage you to review this Privacy Policy periodically whenever you visit our website, to stay informed about how we are protecting your personal information.

By continuing to browse our website, place orders for our minimalist everyday essentials, and use our services after the revised Privacy Policy has taken effect, you confirm that you agree to the updated terms of our data handling practices, as outlined in the current version of this document.